Account access

Use “Forgot password” on the sign-in screen. Apple or Google users should retry the same provider originally used. Verification and recovery links expire for security.

Sync and offline edits

Traveloir saves edits locally first. Reconnect, keep the app open, and use Settings → Sync now. If two devices changed the same record, Settings will link to Sync Issues so you can choose which copy to keep.

Report a problem

Include the platform, app version, what you expected, and the general action that failed. Do not send destinations, notes, flight numbers, exported files, or screenshots containing sensitive travel history unless necessary.

Security

Send suspected vulnerabilities privately to security@traveloir.com. Please do not publicly disclose an unresolved issue affecting user data.